Terms and Conditions

Welcome to www.bybtech.it, (the “Website”), operated by BYB TECH S.R.L. (“we”, “us”, or “our”). By accessing or using our Website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

The Website, products, and services are provided by BYB TECH S.R.L., with registered office at Via Camillo Brozzoni, 9, 25125 Brescia (BS), Italy.
Contact email: info@bybtech.it

2. Use of the Website

By using this Website, you agree to:

  • Use it only for lawful purposes and not in any way that could damage, disable, or impair the Website.
  • Not attempt to gain unauthorized access to any part of the Website, servers, or networks connected to the Website.
  • Comply with all applicable laws and regulations.
3. Intellectual Property

All content on this Website, including text, images, logos, graphics, and software, is the property of BYB TECH S.R.L. or its licensors and is protected by copyright and other intellectual property laws.
You may not use, reproduce, distribute, or create derivative works from any content without prior written permission.

4. Product Information and Orders
  • We strive to provide accurate product descriptions and prices, but errors may occur.
  • We reserve the right to refuse or cancel orders due to errors, availability issues, or suspected fraud.
  • All orders are subject to acceptance and availability.
5. Payment and Pricing
  • Prices are displayed in Euro (€) and VATs calculated at checkout.
  • Payment methods accepted are indicated during the checkout process.
  • Payments are processed securely through trusted payment gateways.

6. Returns, Refunds, and Warranty

6.1 Right of Withdrawal (EU Consumers)

In accordance with EU Directive 2011/83/EU and Italian Legislative Decree 206/2005 (Consumer Code), you have the right to withdraw from the purchase contract within 14 days without giving any reason.

  • Withdrawal Period:
    14 days from the date you receive the goods.
  • How to Withdraw:
    You must inform us clearly in writing via email:
    Email: info@bybtech.it
    You may use this sample text (not mandatory):
    “I hereby give notice that I withdraw from my contract of sale for the following item(s): \[insert item(s)], ordered on \[insert date], received on \[insert date], Order Number: \[#].”
6.2 Conditions for Return

To be eligible for a refund:

  • The product must be unused, in its original condition, and original packaging.
  • The return must include proof of purchase (e.g., order number or invoice).
  • You are responsible for return shipping costs and any applicable customs duties or import taxes, unless the product is defective or sent in error.
  • We recommend using tracked delivery for returns. We are not responsible for goods lost or damaged in return transit.
6.3 Products Not Eligible for Refund

We cannot accept returns or offer refunds for:

  • Customised or made-to-order products
  • Digital content once download has begun
  • Sealed software or electronics which have been opened
  • Products returned damaged, used, or incomplete
6.4 Refund Processing

If your return is approved:

  • If your return is approved, we will refund the full purchase amount, excluding the original shipping fees and any additional costs related to customs or import duties (if applicable).
  • The refund will be processed using the original payment method.
  • Refunds are issued within 14 days of receiving the returned item, or proof of return shipment.
6.5 Faulty or Incorrect Items

If the product you received is faulty, damaged during delivery, or not what you ordered:

  • Contact us within 14 days of receipt at info@bybtech.it.
  • Please include your order number, photos of the issue, and a description of the problem.
  • If the issue is confirmed, we will:
    • Offer a replacement, repair, or full refund.
    • Cover all return shipping costs.
6.6 Returns Address

Please contact us before returning any goods to receive the correct returns address and instructions.

7. Limitation of Liability

To the fullest extent permitted by law, BYB TECH S.R.L. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products.

8. Privacy

Your personal data is processed according to our Privacy Policy. By using the Website, you consent to such processing.

9. Cookies

We use cookies to improve your experience. For detailed information, please see our Cookie Policy.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by Italian law. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Brescia, Italy.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.


Last updated: 01/07/2025